Boarding - Standard Suite
The Standard Suite is a large indoor/outdoor accommodation and includes:
Comfortable raised bed
Fresh bedding daily
Room cleaned twice daily & as needed
Food (see Food section below)
Fresh water bowls indoors & outdoors
Potty walks, morning & afternoon
Group or individual playtime as safety permits
Private patio with access several times daily
Occasional photo updates
Multipet discount available for additional dogs sharing the same suite
Boarding - Luxury Suite
Clients are not permitted to bring their own pet bedding. Happy Tails provides all bedding and follows strict laundry ad disinfecting procedures for the health and safety of pets and staff. If pets chew-up or shred their bedding, the bedding will be removed to avoid serious choking hazards or intestinal blockage. Clients are not permitted to bring their own pet toys, EXCEPT one (1) hard chew toy per dog at least 2 ½” in diameter. Happy Tails provides toys, such as balls, rope toys and tug toys for all pets during playtime. The health and safety of your pet always comes first.
We encourage you to bring the food your pet eats at home to enjoy while they stay with us. Changing a pet’s food can cause stomach irritation and digestive issues, so we prefer to feed them the food they regularly eat. If you forget your food for meals – no worries! Our high-quality in-house food can be provided at the owner’s request for $3 per day.
Boarding can be stressful for a pet in a new environment and following a different daily routine. We do all we can to minimize that stress by providing attentive, caring and well-trained staff, and by maintaining a strict cleaning and disinfecting protocol. However, even with the best of care, pets can react to a new environment—the most common symptoms being decreased appetite, loose stools and/or vomiting. Our staff is alert to these changes in your pet and, should any of these problems occur, we will contact the owner and provide updates. Should your pet require emergency or other medical care by a veterinarian, we will transport your pet to your veterinary clinic or to the emergency room.
Transportation: Transportation to veterinarian for medical care
Happy Tails Pet Resort requires written proof of vaccinations and screenings from your veterinarian before your pet can be boarded. Vaccination & Screening Requirements
Non-Holidays: Reservations are required. A 24-hour cancellation notice is required prior to first day of boarding. Cancellation without proper notice or a no-show for an appointment will result in an additional fee.
Holidays, including Spring Break: Reservations and a deposit per suite are required. A five (5) day cancellation notice is required prior to first day of boarding. Cancellation without proper notice or a no-show for an appointment will result in forfeiture of deposit.
Note: For major holidays and Spring Break, depending on the holiday, two (2) weeks to two (2) months advance reservation may be required.