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Dog Boarding
Standard Suite
Boarding - Standard Suite
The Standard Suite is a large indoor/outdoor accommodation and includes:
Comfortable raised bed
Fresh bedding daily
Room cleaned twice daily & as needed
Food (see Food section below)
Fresh water bowls indoors & outdoors
Medications administered
Potty walks, morning & afternoon
Group or individual playtime as safety permits
Private patio with access several times daily
Noon naptime
Occasional photo updates
Soothing music
Multipet discount available for additional dogs sharing the same suite
Luxury Suites
Boarding - Luxury Suite
The Luxury Suite is available in three sizes (Tiny Town, Large, Extra Large), and includes Standard Suite features, plus the following:
Large comfortable room
Live 24-hour webcam (in lieu of photos)
TV
Extra group or individual playtime as safety permits
Ceiling fan
Premium bed & bedding
Rug & toy
Multipet discount available for additional dogs sharing the same suite
Private Play
At Happy Tails, we understand that not all dogs enjoy the company of other dogs and prefer human attention more than anything. Our staff will spend one on one time in our outdoor turfed yard with your canine friend 2 times a day, plus 2 patio times in their spacious indoor/outdoor suite. This is great for those owners that may spend a long time away from home that need their pup to receive love and potty breaks throughout the day.
Additional Activities
Our team is happy to offer our boarding guests exciting and engaging activities, including
Nature Walks: 20 minutes individual walk and play in large outdoor backyard
Private Playtimes: 15 minute one-on-one play sessions with staff
Group Playtimes: monitored social play with other dogs
Midnight Potty Walks: individual time in turf courtyard
Photo Update: Happy Tails staff will take a photo of your pet and upload it to your Pro Pet online album for you to view.
Obedience Reinforcement: 15-minute fun and engaging training sessions focused on basic obedience skills such as heel, come, sit, down and place.
Special Treats & Goodies
Pet guests LOVE indulging in homemade treats from our kitchen! From doggie ice cream and pupsicle bones to cow ears and pig snouts for our more savory-inclined guests, we've got something to make each day of your pet's stay a little extra-special!
Pampering
Treat your pup to a go-home bath and nail trim at the end of their stay! We'll have them looking and smelling great when you arrive for pick-up.
Guest Policies
Bedding & Toys
Clients are not permitted to bring their own pet bedding. Happy Tails provides all bedding and follows strict laundry ad disinfecting procedures for the health and safety of pets and staff. If pets chew-up or shred their bedding, the bedding will be removed to avoid serious choking hazards or intestinal blockage. Clients are not permitted to bring their own pet toys, EXCEPT one (1) hard chew toy per dog at least 2 ½” in diameter. Happy Tails provides toys, such as balls, rope toys and tug toys for all pets during playtime. The health and safety of your pet always comes first.
Pet Food
We encourage you to bring the food your pet eats at home to enjoy while they stay with us. Changing a pet’s food can cause stomach irritation and digestive issues, so we prefer to feed them the food they regularly eat. If you forget your food for meals – no worries! Our high-quality in-house food can be provided at the owner’s request for $3 per day.
Medical Care
Boarding can be stressful for a pet in a new environment and following a different daily routine. We do all we can to minimize that stress by providing attentive, caring and well-trained staff, and by maintaining a strict cleaning and disinfecting protocol. However, even with the best of care, pets can react to a new environment—the most common symptoms being decreased appetite, loose stools and/or vomiting. Our staff is alert to these changes in your pet and, should any of these problems occur, we will contact the owner and provide updates. Should your pet require emergency or other medical care by a veterinarian, we will transport your pet to your veterinary clinic or to the emergency room.
Transportation: Transportation to veterinarian for medical care
Vaccination & Screening Requirements
Happy Tails Pet Resort requires written proof of vaccinations and screenings from your veterinarian before your pet can be boarded. Vaccination & Screening Requirements
Reservation Requirements & Cancellation Policy
Non-Holidays: Reservations are required. A 24-hour cancellation notice is required prior to first day of boarding. Cancellation without proper notice or a no-show for an appointment will result in an additional fee.
Holidays, including Spring Break: Reservations and a deposit per suite are required. A five (5) day cancellation notice is required prior to first day of boarding. Cancellation without proper notice or a no-show for an appointment will result in forfeiture of deposit.
Note: For major holidays and Spring Break, depending on the holiday, two (2) weeks to two (2) months advance reservation may be required.
