Reservation Requirements & Cancellation Policy

For Dogs

Non-Holidays:  Reservations are required.  A 24-hour cancellation notice is required prior to first day of boarding.  Cancellation without proper notice or a no-show for an appointment will result in a fee of $25 (per suite) for standard suite; and $35 (per suite) for luxury suite.

Holidays, including Spring Break: Reservations and a deposit per suite are required.  Deposit for standard suite is $100; and luxury suite $150.  A five (5) day cancellation notice is required prior to first day of boarding.  Cancellation without proper notice or a no-show for an appointment will result in forfeiture of deposit.

Note: For major holidays and Spring Break, depending on the holiday, two (2) weeks to two (2) months advance reservation may be required.

For Cats

Non-Holidays:  Reservations are requiredA 24-hour cancellation notice is required prior to first day of boarding.  Cancellation without proper notice or a no-show for an appointment will result in a fee of $15 per condo.

Holidays, including Spring Break: Reservations and a deposit are required.  Deposit is $50 per condo.  A five (5) day cancellation notice is required prior to first day of boarding.  Cancellation without proper notice or a no-show for an appointment will result in forfeiture of deposit.

Note: For major holidays and Spring Break, depending on the holiday, two (2) weeks to two (2) months advance reservation may be required.

   Request a reservation at Happy Tails today!